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Job Title Business Office Clerk
Location Dallas, TX
Department Administration
FLSA Status Non-Exempt
Shifts hiring Full-time

TITLE: Business Office Clerk
ORGANIZATION: Administration
DIRECT REPORT: Chief Financial Officer



The Business Office Clerk reports to the business office supervisor and receives work direction from the billing coordinator. The Business Office Clerk is responsible for operating and depositing all cash receipts, and providing accounting assistance to the financial services.



  1. Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.

  2. Supervises and coordinates overall administrative activities for the office services department.

  3. Supervises the maintenance and alteration of office areas and equipment as well as layout, arrangement and housekeeping of office facilities.

  4. Negotiates the purchase of office supplies and furniture, office equipment, etc. for the entire staff in accordance with company purchasing policies and budgetary restrictions.

  5. Supervises the maintenance of office equipment, including copier, fax machine, etc.

  6. Manages the day-to-day operations of the facility (such as recycling, changing light bulbs, heat problems, water problems, general repairs in the department, cube problems, etc.)

  7. Participates as needed in special department projects.



    1. To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

    2. Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.

    3. Customer service—the individual manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments.

    4. Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently.

    5. Quality control—the individual demonstrates accuracy and thoroughness, monitors own work to ensure quality and applies feedback to improve performance.

    6. Quantity—meets productivity standards and completes work in a timely manner.

    7. Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.

    8. Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

    9. Safety and security—the individual observes safety and security procedures and uses equipment and materials properly.



  1. High School Diploma and one (1) to three (3) years experience in related field



  1. The physical demands described here are representative of those that must be met by as employee to successfully perform the essential functions.

  2. While performing the duties of this job, the employee is regularly required to use hands to handle or feel. The employee is regularly required to talk and to hear. The employee frequently is required to sit, reach with hands and arms; and stoop, kneel, crouch or crawl. The employee is occasionally required to stand, walk and climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision and ability to adjust focus.

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